Thank you for visiting our website and your interest in data protection. Please read the following information regarding the collection and use of personal data carefully.
Phone: +49 (0) 89/ 55 25 33 55
Fax: +49 (0) 89/ 54 50 68 42
is responsible according to Art. 4, Par. 7 EU General Data Protection Regulation (GDPR).
Chief Executive Officer: Edgar Lacker
We have appointed a data protection officer for our company:
When contacting the data protection officer, please state the company to which your inquiry relates. Please refrain from enclosing sensitive information such as a copy of an ID card.
Collection, processing and use of personal data
The legal basis for collecting, saving and processing personal data is in particular laid down in the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Personal data is information relating to identified or identifiable natural persons (Art. 4 Par. 1 GDPR). This includes, in particular, names, address data, phone numbers or e-mail addresses but also information regarding preferences, memberships or previously accessed websites.
If you establish contact with us (e.g. via e-mail), your submitted data will be stored for processing your request and possible follow-up questions. The legal basis for processing your data is the necessity to steps prior to entering into a contract according to Art. 6 Para. 1 b) GDPR. The data collected in this course will be deleted after storage is no longer necessary or we will limit the processing in case statutory storage obligations apply.
We shall be granting you the following rights regarding your personal data:
- Right to information,
- Right to correction or deletion,
- Right to limit processing,
- Right to refuse processing,
- Right to transfer data.
You are furthermore entitled to file a complaint with a data protection supervisory authority regarding our processing of your personal data.
Objection or revocation to the processing of your data
Please be advised that you can revoke a consent given to the processing of your data at any time. Your revocation will not affect the previous data processing but is only effective for the future.
You can object to the processing of your data, provided that we based it on the weighing of interests within the meaning of Art. 6 Par. 1 f) GDPR. We will particularly weigh up interest if the processing is not necessary for concluding a contract with you. The legal basis of the respective data processing can be found in the privacy notices hereinafter. Please do give reasons for your revocation when executing the same. In case of a reasoned revocation, we will examine the situation and will either stop or adapt the data processing or will point out our compelling and legitimate reasons for continuing the processing.
Furthermore, you can object to the processing of your personal data for the purpose of advertising or data analysis at any time. You can inform us regarding your objection to advertising using the contact data mentioned above.
Handling of bookings
If you would like to book flights, hotels or other services via our website, the respectively requested personal data is required. This data will be transferred to the provider of the respective service, e.g. the airline, if necessary, for booking and executing the concluded contract. The legal basis for the processing is Art. 6 Para. 1 b) GDPR.
After completion of your booking, you can track the status via login to „my bookings“. You can login on our website with your e-mail address and your reservation code. The data recorded there will be stored for concluding the booking and will be deleted after your trip.
We are obliged to store your address, payment and particular booking details for a period of ten years, in accordance with commercial and tax laws. However, we will limit the processing after a period of two years. From this time onwards, we will only store the data mandatory for performing our duties according to commercial and tax laws.
The booking process will be encrypted in order to prevent unauthorized access to your personal data, particularly payment data, by third parties.
Clicking through to other websites
Transfer to third parties
We will transfer your personal data to third parties to the extent necessary for executing contracts. The legal basis for the transfer is the necessity for executing a contract according to Art. 6 Para. 1 b) GDPR. A transfer of personal data to third parties for marketing and advertising purposes will not occur without your explicit authorisation.
Server log files
With each user’s access of our website, our hosting provider will save information in a log file. These so-called log files include information regarding accessed files, status codes, time stamps and system information. This data is not personal and no conclusions to the specific person can be drawn.
Furthermore, IP addresses will be saved in log files as well. We cannot easily associate them with a particular person.
When accessing our website, we will collect the aforementioned data technically necessary for us to display our website and to ensure its stability and security. The legal basis for the processing is the necessity to protect our legitimate interests according to Art. 6 Para. 1 f) GDPR.
Our website uses so-called cookies. These are small files that will be stored on your access device (computer, smartphone, tablet, etc.) and saved by your browser. They help to increase usability, effectivity and security of our website. Furthermore, we can collect statistical data regarding the use of our website and analyse it for improving our offer. Cookies do not contain viruses and do not harm your access device.
You can block the storage of cookies in your browser. With most web browsers, you can control most cookies to a certain extent via the browser settings. Further information regarding blocking cookies can be found on http://www.allaboutCookies.org. However, please be advised that some functions of our website might not be working or only partly working after the blocking of cookies.
- Chrome: https://support.google.com/chrome/answer/95647?hl=de
- Internet Explorer: https://support.microsoft.com/de-de/help/278835/how-to-delete-cookie-files-in-internet-explorer
- Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
- Safari: https://support.apple.com/kb/PH21411?viewlocale=de_DE&locale=de_DE
- Safari for IOS: https://support.apple.com/de-de/HT201265
- Opera: http://help.opera.com/opera/Windows/2393/de/controlPages.html#manageCookies
Web analysis with Google (Universal) Analytics
Our website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.de). Google (Universal) Analytics so-called „cookies“ which are text files placed on your computer in order to help the website analyse how you use the site. The information generated by the cookie about your use of our website will be transferred and stored by Google on servers in the United States. However, by IP anonymisation activated on this website, your IP address will first be truncated within the geographical area of the European Union or in other states parties to the agreement within the European Economic Area (EEA). Only in exceptional cases the full IP address will be transferred to a Google server in the US and truncated there. Google will not associate the anonymised IP address transferred by your browser within the scope of Google Analystics with other Google data.
We are using Google Analytics to analyse the usage of our website and to regularly improve the same. With the statistics obtained, we can improve our offer and make it more interesting and relevant to you as user. For those exceptions of personal data being transferred to the US, Google is subject to the US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
You can stop Google’s collection of the data generated by a cookie and relating to your use of our website (including your IP address) as well as Google’s processing of that data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
The legal basis for processing is the necessity to protect our legitimate interests according to Art. 6 Para 1 f) GDPR, in this case our interest in the statistical analysis of the usage behaviour of our website users.
Affiliate program VigLink
Links to other websites
Our website can contain links to other websites. We have no control whether the website owners comply with the data protection regulations.